Customer Service Advisor

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Customer Service Advisor

  • Location: Cambridge
  • Salary: £23500.00 - £25500.00 per annum + 25 days holiday + BH, Staff Discount per year
  • Job Type:Permanent

Posted almost 2 years ago

  • Sector: Office Support Recruitment
  • Contact: Karl Tomkinson
  • Contact Email: ktomkinson@theonegroup.co.uk
  • Expiry Date: 11 June 2022
  • Job Ref: BBBH44162-KT_1652363386

Don't those weekends feel like they just fly by!?

Well, this is your chance to extend your home/family time with an exciting new opportunity offered on a 4 on 4 off shift pattern.

Founded in the 1900's my client has office across America and Europe with their main headquarters situated on the outskirts of Cambridge with easy access by car or public transport.
Their fleet department is one the country's largest private transport organisations working alongside the UK's biggest supermarket chains.

If you are looking for a role where you can work autonomously, have the drive to achieve goals and have a positive and enthusiastic mind set then this role is exactly what you could be looking for.

You will be joining a team working on a shift pattern, 4 on 4 off, 6am to 6pm working in the fleet team to provide customer service and assistance to their customers' requirements.

Key Responsibilities:

  • Answering inbound/outbound calls
  • Chase suppliers on timely completion of jobs
  • Assist the service team
  • Ensuring warranty levels
  • Updating systems on vehicle progress
  • Build and maintain relationships with suppliers


Requirements:

  • Experience within a customer service environment
  • Ability to work as part of a team and autonomously
  • Excellent verbal and written communicator


Benefits:

  • Salary: £23,500 plus
  • 25 days + BH
  • Employee Assistance scheme
  • Staff discount
  • On-site Parking
  • Overtime