The employees within a business are at the core of everything the company is looking to achieve and should be highly valued!

I know what you are thinking, it doesn't feel like my current company act this way and that's why it's probably time you explore a move into a better working atmosphere.

We are currently looking for a Customer Service Coordinator with strong technical sales admin experience to join a highly ambitious team. This is a small but growing group of skilled individuals operating within a company that specialises in the manufacturing and installations of gas and liquid systems.

The successful candidate will be a strong communicator both with internal departments and external clientele. Ideally you will be coming from a background as an experienced Sales/Customer Service administrator and will have strong Excel skills.

Responsibilities

• Provide sales quotes to customers.
• Process customer orders and update customers with timescales
• Respond to customer queries
• Interface with other departments - enabling latest information from the customer to be passed onto relevant areas and vice versa.
• Liaise with technical support to ensure that products and services offered meet customer requirements.
• To maintain customer quotations and order database.
• Build sustainable relationships of trust through open and interactive communication.
• Update and maintain the production schedules and boards.
• Assist with couriers and dispatch where necessary.
• Participate actively in department improvement tasks.

Benefits

• Salary - c.£25,000 per annum
• Monday to Friday (37.5 hours per week). Early finish on Friday's
• 25 holiday plus public holidays
• Life assurance
• Private medical insurance
• Pension - Company will contribute 5% if the employee contributes 2%
• £1500 - paid after 6 months of continuous employment
• Free parking on site
• Service awards
• Yearly merit increase - depends on the skills

For more information please call Sam at The ONE Group on 01223 237888.