Customer Service Representative

Location Northampton, Northamptonshire, England
Discipline: Office Recruitment
Job type: Permanent
Salary: ££19000 - £20000 per annum
Contact name: Sundeep Kaur

Contact email: skaur@theonegroup.co.uk
Job ref: BBBH39852_1625567360
Published: 24 days ago

We are delighted to be working closely with one of our favourite clients based locally in Northampton who are growing rapidly! - they love what they do and do it very well!

They now have an opportunity for a lucky talented Customer Service Representative to join their brilliant team. This role is ideal for someone who wants to learn, grow and develop in business who are leading in their industry.

This role will involve:

  • Building relationships with customers from their first initial call into the companies customer care line.
  • Order Management and processing
  • Advise customers on any changes
  • Record customer complaints accordingly and escalate where needed
  • Work closely with the team to ensure a brilliant customer journey
  • General administration

To be considered for this role you must have proven experience within customer service, experience of working closely with a team, and you must love building relationships!

If this role sounds right for you, we would love to discuss so please click apply!