As an Engineering Administrator you would be responsible for supporting the day to day running of the service department. Ensuring the engineers schedules are planned and quoted accordingly, all travel arrangements are in place, departmental KPI's are monitored and presented for managers to act on.

Main Duties:
* Logging KPI information and ensuring data is presented ready for Monday morning meeting
- Support Ticketing Information
- Service financial information
- Upload Installation photo's
- Update the protocols spreadsheet and the Average Graph tab to show the overall rating
- Update the slides on the PowerPoint presentation once information has been received from the relevant people
* Ensuring monthly KPI'S are updated and presented
- Service and Support KPI's spreadsheet
* Take Meeting Minutes
* Liaising with customers to arrange engineers' service visits
- Creating customer quotations using the quotation system, logging, and following up
- Contacting regular customers to arrange annual service visits
- Ensure engineers reports are received, logged, and forwarded to the relevant people
* Liaising with customers to arrange engineers' commissioning visits
- Arranging the engineer's schedules for visits - both group schedule and individual schedules
- Ensuring pre-commissioning check lists and photos are received
- Ensuring customer is aware of engineers travel details and any local arrangements made if necessary
- Ensure engineers reports are received, logged, and forwarded to the relevant people
- Ensure customers are correctly invoiced
- Organise sub-contractors as required
* Book engineers travel
- Book airport parking, hotel accommodation and a hire car if necessary.