IT Support Engineer
This fantastic opportunity would best suit an IT Support analyst who is keen to work for a highly regarded financial services business based in Northampton.
This company offers excellent technical training and development opportunities.
Great chance to further develop your skills across - Windows 10, Office 365, Active Directory, One Drive, CRM and more.
Role/Responsibilities:
- Provide 1st and 2nd line IT support to the business users.
- Create new users and email accounts
- Troubleshooting of Windows 10, and Microsoft office applications
- Administer and support M 365 & Office 365
- Log tickets on the ticketing systems
- Ensure issues are handled in a timely fashion escalating where appropriate
- Ensure excellent customer service is provided to the business users.