IT Support Technician

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IT Support Technician

  • Location: Kettering
  • Salary: £23000.00 - £27000.00 per annum per year
  • Job Type:Permanent

Posted almost 2 years ago

IT Support Technician
Great chance for an IT Support technician to work for a large scale transportation business with sites all across the UK.
With expansive technology investment plans for 2022 they offer a top environment for technical development and progression.
Monday to Friday role with no shifts you will provide 1st and 2nd line support to the user base and as the role develops assist in projects.

Role/Responsibilities
Provide 1st and 2nd line support to the business
Strong problem solving mindset
Excellent communication skills
Technical skills as listed below
EUS - Hardware/ Software Configuration, Installation & Troubleshooting
MS-Windows Server - 2012, 2016, 2019, Terminal Server / RDS
Virtualization (VMWare and VCenter) including high-availability.
Veeam backup
MS Exchange, Office & Office 365
Network Infrastructure (LAN/WAN/WiFi) - an understanding of DNS & DHCP
Telephony support - desk phone, mobile & tablet
Security - Anti-Virus & End-Point Protection
Mobile Device Management - Soti MobiControl
Service Desk Tool - Datto Autotask or similar
Knowledge and experience of ITIL Service Delivery, ISO 27001 ISMS, ISO 22301 BCMS an advantage