If you have a background of working in Sales Support and can deliver first class customer service then we have an opportunity that I'm sure you will be interested in.
We are working closely with a leading life sciences company who need to add a Sales Support & Order Processing Specialist to their growing team. With over 4,000 employees worldwide this is a role that offers stability as well as a positive and motivating working environment. With a strong attention to detail, great communication skills and professional demeanour this could be the place for you. Staff are rewarded with competitive salaries, benefits and performance related bonuses.
Responsibilities
- Supporting the CRM function by providing quoting trends and analyze opportunities such as profiling customers based on recent purchasing trends, where applicable.
- Supporting Sales on tender bids with quoting, specials discounts and supporting material preparation, where applicable.
- Together with Product Solutions and Service, you advise sales representatives on product configurations, where applicable.
- Acting as gatekeeper for CRM and Master Data entries in each European Area and liaise with Sales and end-user regarding order information.
- Ensuring order fulfilment, timely delivery of product and documentation including import/ export requirements and manage order-related complaints.
- Sharing orders with finance for payment fulfilment and process orders via e-procurement platforms.
The ideal candidate will have professional sales support experience, will have used a CRM and have knowledge of SAP.
Benefits
- Salary - £25,000-£30,000 per annum
- KPI Bonus
- 25 days annual leave (plus public holidays)
- 40 hours per week
- Pension
- Dental and Medical
Please call Sam at The ONE Group on 01223 237888 for more information
