Technical Services Engineer

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Technical Services Engineer

  • Location: Brackley
  • Salary: Negotiable per year
  • Job Type:Permanent

Posted 28 days ago

I have an opening for a Technical Services Engineer to join these leaders within the washing and refrigeration industry.

Are you currently working in the field but want to be more office based?

The role

  • You will be the first point of contact for all inbound technical issues
  • Be responsible for the completed documentation
  • You will be the key point of contact for all equipment enquiries
  • Support the technical team
  • Assist with the Customer Service team with supporting the technical literature
  • Assist with the field engineers with technical enquiries
  • Responsible for the complete diagnosis of the technical issue and provide a suitable solution
  • Keeping up to date on all relevant product development and changes
  • Be flexible on being able to attend site visits as requested
  • Provide technical training when required
  • Carry out PAT testing
  • Ensure all relevant documentation and sign off is completed

About you

  • HND level or equivalent in electrical or mechanical
  • 3 years experience in a technical support or service field within either commercial catering or white goods industry
  • Experience in servicing or repairing white goods
  • Proven experience in problem solving
  • Computer literate
  • Excellent customer service and communication skills
  • Full driving licence

If successful you will be give a fantastic salary, 23 days holiday + Bank holiday, extra day off on your birthday, great pension scheme

If you are looking to get involved with this amazing company and feel you have the skills required, please get in contact with The ONE Group!