3rd Line Support Engineer

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3rd Line Support Engineer

  • Location: Peterborough
  • Salary: £40000.00 - £45000.00 per annum per year
  • Job Type:Permanent

Posted 1 day ago

  • Sector: Infrastructure & Support
  • Contact: James Tate
  • Contact Email: jtate@theonegroup.co.uk
  • Start Date: ASAP
  • Expiry Date: 28 August 2025
  • Job Ref: BBBH54327_1753783721

3rd Line Engineer - Exclusive Role with a High-Growth Tech-Led Business


📍 Peterborough
💼 Permanent | £40,000 - £45,000 + Benefits

I'm currently hiring for an exciting 3rd Line Engineer opportunity, working in exclusive partnership with a long-standing client of mine based in Peterborough, who are continuing on a strong growth trajectory. This is a fantastic chance to join a forward-thinking, tech-driven organisation at a pivotal time in their journey.

As their trusted IT recruitment partner, I've placed multiple professionals into their team - and the feedback has been consistently positive. They offer a genuinely supportive, collaborative culture and a role that provides real variety-from complex BAU support to involvement in exciting infrastructure and transformation projects.

What You'll Be Doing:

  • Acting as a senior technical escalation point for 2nd and 1st line support
  • Delivering and supporting infrastructure projects across on-prem and cloud environments
  • Troubleshooting complex technical issues across servers, networks, and security platforms
  • Working across a broad tech stack with exposure to the latest tools and technologies
  • Helping to shape and improve internal processes and mentoring junior team members

What They're Looking For:

  • Solid experience in a 3rd Line Support or Infrastructure role
  • Strong Microsoft stack knowledge (Windows Server, AD, O365, Exchange, etc.)
  • Exposure to virtualization (VMware/Hyper-V), networking, and firewalls
  • Good understanding of security best practices
  • A proactive, problem-solving mindset with strong communication skills
  • Someone who enjoys a role with technical variety and ownership

What's in It for You:

  • £40,000 - £45,000 basic salary
  • A key role in a growing business with a full pipeline of projects
  • Broad technical exposure and the chance to keep learning and developing
  • A positive, people-focused culture with strong team values
  • Benefits package and long-term progression

If you're looking for a fresh challenge in a role that truly offers variety, progression, and impact, then apply now and one of our team will be in touch with you to discuss the next steps.