Customer Service Representative

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Customer Service Representative

  • Location: Kettering
  • Salary: £23000 - £25000 per annum per year
  • Job Type:Permanent

Posted 7 months ago

  • Sector: Office Support Recruitment
  • Contact: Sundeep Kaur
  • Contact Email: skaur@theonegroup.co.uk
  • Expiry Date: 12 December 2023
  • Job Ref: BBBH50301SK_1700140723

Our client is an employer that truly loves taking care of their employees and providing a working environment that is well sought after!

They are a global brand who are well known for providing the highest quality of products to the automotive industry with customer service that is second to none, our client is now on the search for a Customer Service Advisor to join their team on a permanent basis.

What your day will look like?

Handling incoming enquiries from customers via phone and email.

Taking payments from customers ensuring a smooth process.

Order processing and handling of credits.

General administration required within the day to day of this role.

Escalate any issues or complex queries where needed.

Supplier orders and invoices where required.

Account management of key customers.

The ideal person for this role will have over two years experience in a customer service or administration based role, have excellent communication skills, highly competent with Microsoft including excel and PowerPoint, have experience of working closely within a team.

Salary & Benefits: £25,000, Monday - Friday office based (Normal Office Hours), Employee Assistance Programme, Cycle to work scheme, voucher incentive scheme, 24 GP access service and various other benefits.

This is a great opportunity for someone that loves providing an all round great customer journey and would like to be apart of a large global brands journey please click apply and we will be in touch.

INDCS