Housing Options Officer

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Housing Options Officer

  • Location: Braintree
  • Salary: £28 - £31 per hour per hour
  • Job Type:Temporary

Posted 12 days ago

  • Sector: Customer Service
  • Contact: Alesia Malysko
  • Contact Email: amalysko@theonegroup.co.uk
  • Duration: 3 months
  • Start Date: ASAP
  • Expiry Date: 25 December 2024
  • Job Ref: BBBH53019_1732540179

Location: Braintree, Essex
Hourly rate: £28-31 per hour
Duration: Temporary 3 months initially
Hours: Full-time, office-based with some home working

Have you ever worked in a housing service and have experience of providing housing advice to the public and of liaising with other statutory, voluntary or private sector organisations? Are you in between roles, actively looking and opened to considering a temporary role that could start as soon as possible? If so, I would love to hear from you!

I am currently seeking an experienced Housing Options Officer to join an organisation based in Braintree on a temporary basis (3 months temporary assignment).

The purpose of this role is:

  • To provide a front-line, customer-focused service to individuals and families experiencing housing difficulties.
  • To assess housing needs and provide specialist advice in respect of all housing options in order to prevent and relieve homelessness.
  • When prevention opportunities have been exhausted, to undertake investigations to determine the Council's duties under PtV11 Housing Act 1996, as amended, and ensure that statutory obligations are carried out.

What We're Looking For:

  • Proven experience of working in a housing service
  • Experience of providing housing advice to the public and of liaising with other statutory, voluntary or private sector organisations
  • Experience of issuing Personalised Housing Plan (PHP)
  • Experience of writing s184 decisions
  • Strong IT and letter writing skills
  • Excellent organisational, interviewing and communication skills coupled

It would be great if you also:

  • Experience of using Civica (Abritas)
  • Have own transport and driving licence

Please note: You need to be able to work full time in the office in the first 4 weeks of starting the role followed by a hybrid work pattern of 2-3 days a week in the office.

If you have the skills and experience we are looking for, and are ready to take on an exciting new challenge apply today!

To apply, please submit your CV detailing your relevant experience and suitability for the role.