Order Fulfilment Co-ordinator

Location Cambridge, Cambridgeshire, England
Discipline: Office Recruitment
Job type: Temporary
Salary: ££20000 - £25000 per annum
Contact name: Sian Cox

Contact email: scox@theonegroup.co.uk
Job ref: BBBH39911_1624872255
Published: about 1 month ago
Startdate: ASAP

Do you have a keen eye for detail?
Are you a Customer Service King or Queen?
And you're immediately available to jump into a new role!?

Well then keep on reading because this sounds like the ideal job role for you!!

We are looking for a keen individual to join a company based in Histon, Cambridgeshire on an initial 8-week temporary basis - however there is a possibility of this position extending. This role is looking to start ASAP and will look to pay between £20,000-£25,000 pro rata with a working week of 8:00am-5:00pm Monday-Friday.

In this position, you will be the first point of contact for customers - liaising between customers and the haulier to keep up to date with the whereabouts of all deliveries.

Day-to-day duties may include:

  • Responding to a busy e-mail inbox in a professional and timely manner
  • Dealing with mass volumes of orders from customers
  • Chasing up and tracking deliveries to gauge a delivery timeframe
  • Updating customers on their order
  • Advising customers of any delays or discrepancies
  • Inputting orders onto a database
  • Occasional telephone duties, responding to customer queries
  • General ad-hoc administrative duties as and when needed

The ideal candidate will have great IT skills - including a good knowledge of Microsoft Excel, as well as excellent Customer Service skills. The ability to work well under pressure and in a fast-paced environment is essential, and Customer service, sales order processing and/or purchasing experience is extremely desirable.

This position is extremely busy, so if you're an individual who has a hard-working attitude, is willing to get stuck in and is unphased by a busy work environment, then we want to hear from you!

For any further questions please e-mail Sian at
Due to the current climate, our application process is extremely busy - if you have not had a response in 14 days, please assume your application has been unsuccessful at this time. If you are unsuccessful on this occasion, please do not let this deter you from applying for more jobs that you think are suitable for you!