Do you love driving a team forward and watching customers receive the best experience?
Have a knowledge of working closely with an after sales, service and senior management team?
Are you longing to be part of a successful ambitious business who value their customers and employees?
The One Group are proud to be working with a local business who work on a national basis and are a leader in their market, growing from strength to strength every year and love providing the best customer journey.
Our client has an exciting new opportunity for a Service Manager to join their team on a permanent basis to develop a fantastic team and take them to next level of success.
The Service Manager will proactively work to create and develop a high performing team, working to robust processes to provide a high level of service.
Within this role you will be responsible for the daily management for the UK workshop and their amazing Field Service Engineers, ensuring service is priority. You will be part of a supportive, forward thinking Operational Management Team ensuring transparency within the service division and motivation of the team. Assist in tracking targets and hitting targets. Management and organisation of the service workshop to ensure customer deadlines and expectations are met. Drive productivity and growth whilst working closely with the Product Support Manager After Sales and Service Team. Reporting of all in field service issues and communicating with the engineering team to ensure continuous improvement.
To be considered for this excellent role, you must have a driven personality who loves working with deadlines and customer expectations, have service experience and worked closely with all aspects of a service department. You must have great initiative, enjoy problem solving and analysing and developing a customer journey.
This is truly an excellent role, and great position where a lucky individual can be part of a great team and business who love what they do and do it extremely well.
To be considered for this position please click apply and one of specialists will be in touch.
With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.
Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.
We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.
This isn't't just recruitment, it's: Recruitment as it should be.