Join an award-winning team in Stamford who have achieved best employer recently and a constant 5 star trust pilot review! They are an industry leader who are looking for a dynamic administrator. Be part of a vibrant, team with incredible career growth potential who are apart of the local community and continue to develop an excellent reputation across the industry.
What You'll Do:
- You will have a mix of administration tasks to complete to a high standard, detail is key!
- Customer contact is important and being able to support a client, although administration will be your main duty some phone work is required.
- Have the organisational skills to juggle multiple cases to deadlines
- Be the main contact for customers with regards to their application and all paperwork documentation
- Ensure excellent quality of work to ensure their 5-star Trustpilot rating in maintained
- Collaborate with the other teams to ensure client needs are met
- Ensure efficient and compliant processing of customer documents
- Share best practices
- Keep CRM system up-to-date
- Handle phone and email communications professionally
- Delegate tasks the Coordinators as required
- Keep clients updated on progress
- Ensure compliance with company procedures
What You'll Bring:
- Excellent administration skills
- Stellar written communication skills
- Confident and professional phone manner
- Excellent priority and time management
- Team player and problem solver mindset
- Commitment to exceptional customer service
- Computer and numerical skills
- Ability to work efficiently under pressure
- Keen attention to detail
- You will need to drive to reach the location
Ready to take the next step in your career with a lovely bunch of sociable people in a professional and well respected business? Apply now!
