Customer Service Advisor

Location Peterborough
Discipline: Office Recruitment
Job type: Permanent
Salary: ££21000 - £22285 per annum
Contact name: Leann Castleton

Contact email: lcastleton@theonegroup.co.uk
Job ref: BBBH41603_1641302073
Published: 25 days ago


We're on the lookout for Customer Service Advisors based in Peterborough. An excellent opportunity if you fancy a new challenge in your customer service career or even if you're just starting out. I have full and part time positions available. Flexibility is essential as you will be required to work shifts and some weekends.


You will need to be:
* Passionate about delivering great customer service
* Enjoy working as part of a friendly and supportive team
* Comfortable working in a fast-paced results-driven environment
* Able to use our processes designed to help our customers through what some regard as complex, annoying or a bit of a chore
* You'll love talking to people and building strong relationships. You'll feel good helping to make things simple and easy for our customers
* Previous experience in a Contact Centre or another Customer Service role is advantageous, but not essential as full training is provided


What's in it for you?

It's a great role with some rather generous benefits
* Get your work/life balance sorted - with full-time and part-time opportunities available
* Starting salary of £21,143 - 22,285 based on experience
* Performance related bonus payments equivalent of up to 7% of your annual salary
* 25 days' holiday + 8 days bank holidays plus the opportunity to buy more or sell back to increase pay
* Employer Pension contribution of 9% with a further maximum match of 2% to give up to 11%
* Life Assurance 10 times base salary
* Access to We Care service providing support services including 24/7 access to UK GP
* You'll also have access to a range of benefits to suit your personal circumstances and lifestyle including discounted gym membership, private medical insurance, retail vouchers plus many more.