The One Group are exclusively working with a growing ambitious business in close proximity to Sutton Coldfield who have a great opportunity for a Customer Service Advisor to join their team. This role will be reporting into the Customer Service Manager.
- Liaising with customers in regards to any queries and orders.
- Using in house systems to establish the correct details for customers
- Email and phone query management.
- Up selling and cross selling of products ensuring customer needs are met.
- Working closely with other teams and showroom to ensure product availability.
The ideal candidate will have customer service experience, have a can do attitude and enjoy working in a team!
Our client is looking to move quickly with this role so if it does sound of interest, please do apply or get in contact with Sundeep at The One Group.