Customer Service Advisor

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Customer Service Advisor

  • Location: Sutton Coldfield
  • Salary: £19000 - £20000 per annum + + Bonus per year
  • Job Type:Permanent

Posted about 2 years ago

  • Sector: Office Support Recruitment
  • Contact: Sundeep Kaur
  • Contact Email: skaur@theonegroup.co.uk
  • Expiry Date: 04 February 2022
  • Job Ref: BBBH42091SK_1641395479

The One Group are exclusively working with a growing ambitious business in close proximity to Sutton Coldfield who have a great opportunity for a Customer Service Advisor to join their team. This role will be reporting into the Customer Service Manager.

Responsibilities:

  • Liaising with customers in regards to any queries and orders.
  • Using in house systems to establish the correct details for customers
  • Email and phone query management.
  • Up selling and cross selling of products ensuring customer needs are met.
  • Working closely with other teams and showroom to ensure product availability.

The ideal candidate will have customer service experience, have a can do attitude and enjoy working in a team!

Our client is looking to move quickly with this role so if it does sound of interest, please do apply or get in contact with Sundeep at The One Group.