Customer Service Support

Location Royston
Discipline: Office Recruitment
Job type: Permanent
Salary: £ £18000 - £25000 per annum
Contact name: Inga Skersyte

Contact email: iskersyte@theonegroup.co.uk
Job ref: BBBH36313_1608975870
Published: 28 days ago

Our client, who has a large presence within the Health Industry, is looking for a Customer Service Executive to join their expanding team.

This is not your average role, it will involve working for an company that serves customers in large public-sector organisations as well as small and medium sized businesses, globally. Your role will be varied and rewarding.

This role is all about the customer journey and offering excellent customer experience.

Key Responsibilities:

  • Over the phone product assistance
  • Order processing
  • Quotation processing
  • Booking technician callouts when required
  • Closing/updating jobs on completion and notifying customer

Requirements:

  • Enthusiasm
  • Working knowledge of Microsoft Office
  • A professional approach at all times
  • Excellent organisational skills
  • Show high level of understanding for customer needs
  • Be a team player

Job type: Permanent, Monday- Friday 07:30- 16:30

Salary+ Benefits: £20,000 to £25,000, quarterly bonus, free lunch and on-site parking.