Head of Operations

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Head of Operations

  • Location: Cambridge
  • Salary: Up to £70000.00 per annum per year
  • Job Type:Permanent

Posted 26 days ago

  • Sector: Supply Chain & Procurement
  • Contact: Hardeep Rupal
  • Contact Email: HRupal@theonegroup.co.uk
  • Expiry Date: 18 June 2024
  • Job Ref: BBBH51810_1716986271

An opportunity has become available for a Head of Operations to join an Engineering & Manufacturing company based in Cambridgeshire to lead the manufacturing and order fulfilment capability. They have recently won a contract with a Tier1 customer the candidate would be managing the complicated and diverse supply chain.

Major Responsibilities and Tasks:

Team Management:

  • Oversee day-to-day operations of the Operations team and coordinate with Contract Manufacturers (CMs).
  • Ensure effective communication and collaboration within the team.

Forecasting and Liabilities:

  • Manage the forecasting process, analysing demand and supply trends.
  • Address any liabilities arising from the forecast.

Reporting and Communication:

  • Regularly report progress and highlight issues affecting order fulfilment to senior management and stakeholders.
  • Transparency is key to successful operations.

CM Relationship and Processes:

  • Establish working practices with new CMs, aligning operational processes with business needs.
  • Pay special attention to commercial requirements and cash flow.

Contract Agreements:

  • Negotiate and finalise contracts or services agreements with the new CMs.
  • Clear agreements are essential for a smooth partnership.

Process Improvement:

  • Continuously identify areas for process enhancement.
  • Implement improvements to streamline operations and enhance efficiency.

In summary, the Head of Operations will play a pivotal role in optimising processes, managing relationships, and ensuring seamless order fulfilment.


  • Flexible working from home, occasional visits to Cambridge office (as needed)
  • Great Salary & Benefits package
  • + more (please get in touch to know more)