Exciting Opportunity for an SC Cleared IT Engineer - Reading (12-Month FTC)
We're seeking an experienced IT Engineer with current SC Clearance to join a leading organization in Reading. If you're passionate about IT support, thrive in a fast-paced environment, and are eager to contribute to a growing team, this is the role for you!
What's in it for you:
- Career Growth: Our client is on a strong growth trajectory, and this role presents a chance for you to develop your skills and gain valuable experience. Many engineers have transitioned into different roles or sites within the business.
- A Supportive Team: Work alongside a collaborative team where your technical expertise and customer-focused approach will be valued. While the initial contract is for 12 months, there is potential for future opportunities, depending on business needs.
- Dynamic Day-to-Day: You'll be working on a variety of IT systems and equipment, and every day will bring new technical challenges to solve!
Your Day-to-Day Responsibilities:
- Onsite Technical Support: Provide first-line technical support for desktop computing and corporate IT services, including troubleshooting and resolving issues with PCs, laptops, tablets, printers, and other peripherals.
- Installations & Set-ups: Install and configure IT hardware, set up new users, and ensure systems are properly configured and functioning.
- Troubleshooting: Diagnose and resolve hardware and software issues, working both remotely and onsite to ensure minimal disruption to operations.
- Documentation: Maintain clear and detailed documentation of technical support activities, following client and vendor procedures.
- Vendor Certifications & Compliance: Stay current with relevant vendor certifications, ensuring compliance with best practices and safety guidelines, especially around electrostatic discharge (ESD) and IT equipment handling.
- Customer Service: Provide exceptional customer service, working directly with end users to ensure a smooth IT experience.
Key Requirements:
- SC Clearance is a MUST: Only candidates who hold current SC Clearance will be considered for this position.
- Location: This role is based in Reading, so proximity to the area is essential.
- Salary: £40,000 - £45,000 per annum
- Contract Type: 12-Month Fixed-Term Contract (with potential for extension)
- Working Hours: Monday to Friday, 08:30 - 16:30 (excluding Bank Holidays)
If you're looking for a hands-on role where you can make an immediate impact and grow within a fast-paced, expanding organization, then we want to hear from you apply now and one of our team will be in touch to discuss this further!
