Senior Field Service Engineer

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Senior Field Service Engineer

  • Location: Basford, Stoke-on-Trent
  • Salary: £27000.00 - £29000.00 per annum + 5K Bonus + Company Car, Fuel Card per year
  • Job Type:Permanent

Posted about 1 month ago

Job Title: Senior IT Field Service Engineer
Salary: £29,000 + 5K Bonus + Company Car, Fuel Card, Paid Parking, Company Pension
Type Of Employment: Permanent
Location: Stoke-on-Trent
Working hours: Monday - Friday between shifts between 08:30 - 17:30

Are you an experienced IT Field Service Engineer who enjoys being on the road and travelling to different customer sites. If so, we are recruiting an exciting opportunity for a Senior Field Service Engineer to join one of our clients based in Stoke-on-Trent

As a Senior IT Field Service Engineer you will:

  • Travel to various customer locations
  • Be required to troubleshoot and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) - (installation, configuration, and support)
  • Hold or obtain vendor certifications on Servers & Laptops (HP, Dell, Lenova etc)
  • Hold or be eligible to obtain SC Clearance
  • Be a confident communicator
  • Maintain high levels of customer service
  • Work well as part of a team
  • Develop, grow and maintain professional working relationships with all customers & internal stakeholders
  • Form pat of an on call rota
  • Ensure compliance with IT policies, procedures, and best practices.
  • Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded.

If this Senior IT Field Service Engineer role sounds appealing and you are interested to find out more then apply now and one of our team will be in touch with you to discuss this further.