What if I told you that I had a role that didn't have late or weekend shifts AND had some solid benefits like private healthcare, bonus and are very big on career development?

I'm recruiting for a growing business that are looking for a Senior Service Desk Engineer to join them. You'll support customers through the traditional channels, but also get involved with hardware including servers; as well as get involved with project work and training junior members.

What you'll be doing:

• Provide remote support via email, phone or in person on a shift basis between 08:00 and 18:30 Monday to Friday.
• Undertake interesting and varied project work.
• Monitor systems and services, resolve issues and escalate when appropriate.
• Manage back up and disaster recovery systems.

What you'll need:

• Previous experience working within an IT helpdesk environment.
• Experience with the following technologies:
  • Azure Active Directory
  • Office 365
  • SharePoint
  • Mimecast
  • VMware
  • Veeam
• An aptitude for good customer service with a friendly and professional attitude.
• A determined and positive problem-solving mindset motivated to see the challenge through to resolution.

To hear more about this great opportunity, please apply or contact Ashley at The ONE Group for more information.