Sales Support Administrator

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Sales Support Administrator

  • Location: Milton Keynes
  • Salary: £25000 - £27000.00 per annum per year
  • Job Type:Permanent

Posted 18 days ago

  • Sector: Administration
  • Contact: Clare Filsell
  • Contact Email: cfilsell@theonegroup.co.uk
  • Start Date: ASAP
  • Expiry Date: 06 July 2024
  • Job Ref: BBBH51858_1717671790

Job Role: Sales Support Administrator

Location: Onsite, Milton Keynes

Salary: £25,000pa to £27,000pa DOE

About You

Are you enthusiastic about providing exceptional customer service and administrative support? Do you thrive in a dynamic environment where your proactive approach and communication skills can make a significant impact? If so, this would be a great role for you.

In this role, you will be a crucial part of the organisation, ensuring efficient and courteous service to our customers and supporting external sales teams in the UK and Ireland.

Key Responsibilities

  • Provide administrative support to internal and external stakeholders.
  • Adapt communication skills to engage effectively with various levels of key stakeholders and customers.
  • Understand customer needs, maintain relationships, and prioritise customer satisfaction.
  • Manage the sales order process through to billing using SAP Backlog reports.
  • Raise purchase orders.
  • Follow up on deliveries to ensure customer satisfaction.
  • Support onsite facilities and customer events.
  • Liaise with and support other departments as necessary.
  • Develop positive relationships with customers, distribution partners, and internal staff at all levels.
  • Adhere to established processes and workflows, providing input on new processes as needed to meet customer and business needs.

Ideally you will have:

  • Experience and working knowledge of SAP but not essential.
  • Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint.
  • Excellent customer service skills, with a focus on professionalism, honesty, and integrity.
  • Ability to work both independently and as part of a team.
  • Excellent attention to detail